At Creations BUYUS, we take pride in the quality and craftsmanship of our products.

We stand behind the materials and workmanship of our jewelry and offer a limited warranty to provide you with peace of mind and confidence in your purchase.

Warranty Coverage:

Warranty Period:

Our limited warranty covers defects in materials and workmanship for a period of [45 days for all jewelry excluding customization in this case 90 days] from the date of purchase.

Coverage:

The warranty covers manufacturing defects, such as faulty clasps, loose gemstones, or broken chains, arising from normal use of the product.

Please note that the warranty does not cover damage resulting from misuse, accidents, improper care, or unauthorized repairs or alterations.

Warranty Claim Process:

Initiating a Warranty Claim:

To initiate a warranty claim, please contact our customer support team at [info@inspirevinrations.com or raisingvibes@mail.com] or call 9102499696 emergency call 614-607-9920]. Provide your order number and a detailed description of the issue you are experiencing.

Evaluation and Resolution:

Once we receive your warranty claim, our team will carefully evaluate the product and the reported issue.

If the issue is covered by the warranty, we will repair or replace the item free of charge.

In some cases, if an exact replacement is not available, we will offer a comparable alternative of equal or greater value.

Return Shipping:

If a return is necessary as part of the warranty claim, we will provide you with instructions on how to securely package and ship the item back to us.

Customers are responsible for the shipping costs associated with returning the product unless the return is due to a manufacturing defect or an error on our part.

Timelines:

We strive to process warranty claims promptly and efficiently. The evaluation and resolution process typically takes [insert expected time, e.g., 5-7 business days].

Please note that return shipping and transit times may vary based on your location.

Exclusions:

Our warranty does not cover normal wear and tear, damage resulting from accidents, misuse, or improper care.

The warranty does not cover any modifications, alterations, or repairs made by third parties not authorized by Creations BUYUS.

Note: This warranty is in addition to any rights provided under consumer law. This limited warranty does not affect your statutory rights as a consumer.

If you have any questions or need further information about our warranty policy, please contact our customer support team at [email address] or call [customer support number].

Thank you for choosing Creations BUYUS. We are committed to providing you with beautiful and enduring jewelry, crafted with care and backed by our limited warranty.