Return Policy

At Creations BUYUS, our goal is to ensure your complete satisfaction with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free return process within 30 days of receiving your item(s). Please review the following guidelines to initiate a return:

  1. Eligibility:

    • To be eligible for a return, the item must be in its original condition, unworn, and free from any damage or alterations.
    • Personalized or custom-made items, such as customized affirmation bracelets, are not eligible for returns unless there is a manufacturing defect or an error on our part.

  2. Initiate the Return:

    • To initiate a return, please contact our customer support team at [email address] or call [customer support number]. Provide your order number and the reason for the return.
    • Our customer support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number, which must be included with the returned item(s).

  3. Return Shipping:

    • Customers are responsible for the return shipping costs unless the return is due to a manufacturing defect or an error on our part.
    • We recommend using a trackable shipping method to ensure the safe and timely return of the item(s).
    • Please ensure that the item(s) are securely packaged to prevent damage during transit.

  4. Refund or Exchange:

    • Once we receive the returned item(s) and verify their condition, we will process your refund or exchange within 5-7 business days.
    • If you are eligible for a refund, it will be issued to the original payment method used during the purchase.
    • If you prefer an exchange for another item, our customer support team will assist you in selecting a suitable replacement.

  5. Non-Refundable Items:

    • Gift cards and promotional items are non-refundable.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact our customer support team immediately with a description and clear photos of the issue. We will work swiftly to resolve the matter to your satisfaction.

Please note that our return policy may be subject to change without prior notice. For the latest updates or if you have any questions regarding returns or exchanges, please don't hesitate to reach out to our customer support team.

Thank you for choosing Creations BUYUS. We value your happiness and are committed to providing you with exceptional products and service.

contact information crystal Jackson

email info@inspirevibrations.com

phone 910-758-1008